Canada post customer service representative

Handle between 65 to 75 calls a day Similar job titles include customer service associate, member. The customer service representative provides phone support to canada post customers. The customer service representative attracts potential customers by answering product and service questions; If you’re looking for information on a specific topic, you can find answers to many common questions in our support section. Modify this customer service job description with the key duties and responsibilities for your csr role. The national average salary for a customer service representative is $39,872 in canada. This customer service representative job description template is optimized for posting to online job boards or careers pages. Filter by location to see customer service representative salaries in your area. Is the customer representative position right for you? The customer service representative is responsible for ensuring all client inquiries and requests are dealt with and processed on a timely basis and in accordance with company policy. Customer service representative have you always dreamed about working at a multinational corporation with lots of opportunities? Customer service communication and friendly conversation performing at a quick pace while having fun working as part of a team to accomplish daily goals coming up with great ideas to solve problems thinking quickly and offering suggestions great to have customer service experience motivation to advance in your career! Suggesting information about other products and services. Answer incoming calls on the customer service queue and make outbound calls when necessary ;

The sales representative utilizes superior communication skills and product and service knowledge to identify value added customer solutions that are aligned with canada post sales strategies and address customer business drivers. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Acknowledge all orders (canada and usa) and requests in a timely manor. Customer service representative job description. Read more about our solutions for small business program, or contact us online. Usps ® customer service call: Salary estimates are based on 2,538 salaries submitted anonymously to glassdoor by customer service representative employees. Well, this is your chance! Filter by location to see customer service representative salaries in your area. See salaries, compare reviews, easily apply, and get hired. During a typical day, you'll: Reviews from canada post employees about working as a customer service representative at canada post. The national average salary for a customer service representative is $39,872 in canada. You can reach us on social media or by phone. Responsible for maintaining a safe work environment for all employees responsible for coordinating all orders, inbound and outbound logistics management under your charge or designated area, effectively manage all required documentation, po’s, bol’s and coa’s as required.

I used to have access to a canada post sales representative. You will provide phone support to canada post customers. In this role, you'll get the chance to create a positive impact on the lives of people, and flourish as part of a dynamic team. New work from home customer service careers are added daily on simplyhired.com. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. You will have the possibility to train and work from the comfort of home while joining a fun and dynamic team! Types of customer service jobs. There are over 1,126 work from home customer service careers waiting for you to apply! The representative offers an efficient, courteous, professional service adapted to the needs of the customers. North vancouver, bc, canada req #447. 1,126 work from home customer service jobs available. In addition, you can fill out an online form to create a service ticket and report a problem. Customer service representative job description. Average canada post customer service representative hourly pay in canada is approximately $18.64, which is 20% above the national average. Salary estimates are based on 2,582 salaries submitted anonymously to glassdoor by customer service representative employees.

Due to a high volume of inquiries, we do not maintain an email address. Provides exceptional customer service for new and/or existing customers with inbound inquiries via phone or email (ie: Salary information comes from 10 data points collected directly from employees, users, and past and present job advertisements on indeed in the past 36 months. This estimate is based upon 2 canada post sales representative salary report(s) provided by employees or estimated based upon statistical methods. Connect with our customer service representatives to help resolve your issue and get back on track. We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a work from home customer service representative if you reside in and are seeking a job in british columbia, new brunswick, newfoundland and labrador, nova scotia, prince edward island, ontario and quebec, would like to work from the comfort of your own home (for a real work at home. Nordia is looking to build a new team of customer service specialists in the toronto area to interact with canada post customers. Quotes, order entry, and service requests) by probing to uncover customer needs, identifying solutions to meet need, following up on open issues, and seeking ways to add value while creating a remarkable experience for both internal / external customers. Who do i call now? Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

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